THE METHOD
THE CHAOS TO SYSTEM FRAMEWORK™
Five steps from “everything runs through me” to “the team's got this.”
STEP 1 OF 5
Capture: I get it out of your head.
COVERED IN
The Chaos Audit
Interviews and shadowing to map how work really gets done, including the steps nobody has ever written down.
yes, including the stuff only Dave knows
ISSUE 01
IN PROGRESS
Quoting lives in one person's head
Mapped: who quotes, how, from where
STEP 2 OF 5
Hunt: I find the real cause, not the loudest symptom.
COVERED IN
The Chaos Audit
Root causes ranked by what they cost you in time, money and risk, so we fix the thing that matters first.
all up in your business. professionally.
ISSUE 01
IN PROGRESS
Quoting lives in one person's head
Root cause: no single rate card
STEP 3 OF 5
Architect: We design the system together.
COVERED IN
The Chaos Build
Processes, roles and reporting designed around how your team actually works, not a textbook.
built for your team, not a binder
ISSUE 01
IN PROGRESS
Quoting lives in one person's head
Designed: one quoting process
STEP 4 OF 5
Operate: We install it with your people.
COVERED IN
The Chaos Build
SOPs, training and dashboards rolled out with the team, until they run it without you.
training, not a binder nobody opens
ISSUE 01
IN PROGRESS
Quoting lives in one person's head
Live: team quoting without hand-holding
STEP 5 OF 5
COVERED IN
Sustain: It stays fixed.
Fractional Ops Director
Interviews and shadowing to map how work really gets done, including the steps nobody has ever written down.
the part most consultants skip
ISSUE 01
SORTED
Quoting lives in one person's head
Reviewed monthly. Still fixed.
Why a Business System framework
A lot of the time, the problem is that too much of the business lives in people's heads. Someone knows how to do it. Someone knows where the spreadsheet is. Someone knows which version to use. And when they're off, everyone else starts guessing.
The framework helps you find what is actually causing the mess, what it's costing you, and what needs fixing first.
C · H
The Chaos Audit
Capture + Hunt · £2,950 / $3,950 fixed
How the phases map to services
A · O
The Chaos Build
Architect + Operate · from £8,000 / $10,750
S
Fractional Operations Director
Sustain · from £2,000 / $2,700 a month
What it's actually like working with me
Direct, but relaxed
I'll make decisions and hold people to them. I'll also listen, change course when the evidence says so, and keep it human.
Everything in writing
I'm hard of hearing, so nothing important lives in a hallway conversation. Every decision is written, owned, and dated. Your team gets clarity as a side effect.