me, mid-sort
ABOUT
HI, I’M JORDAN. I’M A LITTLE CHAOTIC. YOUR BUSINESS DOESN’T HAVE TO BE.
• 12+ years in operations across 5 industries and 4 countries: the US, Canada, the UK and Europe
• Fractional Operations Director for firms of 15–80 people
• Based in Aberdeen, working with businesses across the UK and internationally
hard of hearing →
everything gets
written down
ROUTE
TX → ABZ
Texas to Aberdeen, one way
Why I went out on my own
Every business I've worked in had the same thing wrong with it. It ran on what a few people remembered, and none of it was written down. That was fine until someone was on holiday, or left, or you tried to grow.
I kept fixing things as a side effect of whatever job I'd actually been hired for. Eventually it seemed crazy not to make it the job.
The part I love most is the end: when the thing that used to take three emails and a phone call just happens, without anyone chasing it.
Somewhere along the way I realised chaos is just a system nobody has built yet.
Written first
I’m hard of hearing, so I don’t do ‘I said it in a meeting.’ Everything is written, owned and dated.
Four countries, one playbook
Built in Texas, sharpened in Scotland, with work across Canada and Europe along the way. I know how different markets think, and where they trip up.
HOW I WORK
Directive, not dictatorial
I’ll take the wheel. You’re still allowed in the car.
All up in your business (with permission)
I get into the detail. That’s where the real problems hide.
seasoning, not the meal
THE FUN BIT
FACT 01
FACT
FAVOURITE TOOL
Spreadsheets. There is nothing quite like fixing a complicated formula you’ve never used before.
FACT 02
FACT
AMERICAN WORD I WON’T GIVE UP
Trash can. Sidewalk. Dive bar. I’m not negotiating on this.
FACT 03
FACT
CURRENT MISSION
Finding the best burger in the world. Bonus points if I can finish the evening with an Old Fashioned and a cigar.
FACT 04
FACT
OFF THE CLOCK
I’m writing a romantic comedy. Because apparently sorting out other people’s operational chaos isn’t enough.
FACT 05
FACT
HOUSEHOLD MENACE
I have a stuffed llama called Tuesday. I hide her around the house to scare my partner.
CREDENTIALS
Member, Aberdeen & Grampian Chamber of Commerce
Master of Healthcare Administration
Master of Business Administration
Master of Leadership in Health & Social Care (International)