CASE FILES · ARTICLES · TOOLS
THE CHAOS LIBRARY.
TAKE WHAT YOU NEED.
Everything I know about turning chaos into systems, on one shelf.
CASE FILES
ARTICLES
SOPs
ONBOARDING
ROOT CAUSE
SHELF 1 · CASE FILES
THE CASE FILES
The full story behind the numbers on the Proof page. Why they came, what we found, what we built, and what changed.
Case File 01 • Healthcare • UK
Case File 02 • Healthcare • US
How a £7 barcode scanner cleared a three-month backlog in one Saturday
700%
Faster file processing
1 day
to clear a three-month backlog
30%
30% fewer record errors.
< 5 Min
calls, down from 6+
SHELF 2 · Articles
The Articles
Straight answers to the questions owners ask me when the business has outgrown the way it's run.
SHELF 3 · TOOLS
OPENING SOON
THE TOOLS: BUILD IT YOURSELF
The templates, SOP kits and guides I use with clients, packaged for owners who'd rather roll their sleeves up. Your pace, your team, your budget.
📄
TEMPLATES
Fill in the blanks
Ready-made spreadsheets, trackers and docs. Open it, make it yours, use it on Monday.
📦
SOP KITS
Get it out of your head
A bundle of templates, examples and a short walkthrough so you can document a whole area of the business, not just one task.
💡
GUIDES
Think it through
Short, plain-English guides on the thinking behind the system. Free ones to start, deeper ones when you need them.
WHAT'S INSIDE A KIT
EXAMPLE · THE SOP STARTER KIT
PROCESS INVENTORY
XLSX
Process
Owner
Status
Quoting
Ops
Written
Onboarding
HR
Draft
Invoicing
Accounts
Dave's head
WALKTHROUGH
20 MIN
SOP TEMPLATE
Raising a site quote
1
2
Pull the rate card
3
Check scope with site manager
4
Log in the quote tracker
Second pair of eyes over £10k
1
2
3
4
The templates
Editable Word, Google Docs and Excel files. Branded to you in five minutes, not five days.
Worked examples
Real (anonymised) SOPs from construction, healthcare and energy, so you can see what "good" looks like.
A short walkthrough
Me, explaining how to use it and the mistakes I see most. Watch once, then get on with it.
A way out if you get stuck
Every kit comes with a free Chaos Check. If DIY stops being fun, we talk.
START SMALL.
SCALE WHEN YOU'RE READY.
The Library is the first rung. If what you've built on your own starts to need a hand, the next step is already there.
YOU ARE HERE.
Chaos Library
Case studies and articles
Tools coming soon
NOT SURE?
Chaos Check
15-minute call. Where are you, really?
Free
FIND THE CAUSE.
Chaos Audit
Three weeks to find what's actually broken.
£2,950 · $3,950
FIX IT PROPERLY.
Build or Fractional
Build it with your team, or have me in the seat.
From £2,000/mo
QUESTIONS, SORTED
GET FIRST DIBS ON THE TOOLS
I'll send you one email when it opens.