Fractional Operations Director · Manufacturers, engineers and specialist suppliers · £1M–£5M

Most of this business still runs through you.

You've probably known that for a while. What you've never had is someone with the time to work out exactly where, and what it's costing. I take the operational seat in your business one or two days a week, find where the money and the time are going, build the system that stops it, and train the people who'll run it after I've gone.

Book a free 15-minute call

See the price

Worst-case scenario, you get 15 minutes with someone who actually gets it.

You know something's off. You feel the friction every single day. You're just too close to the fire to see what's actually causing it.

"Our senior team is so buried in daily firefighting that nobody is actually looking at the long-term plan."

"We used to deliver flawless work. Now things slip through the cracks, and clients are starting to notice."

"I'm still approving every tiny expense because the team doesn't know where the boundaries are."

"We waste hours copying data between our CRM and our project tool because they don't talk to each other."

"My team lacks initiative, and they keep making sloppy mistakes on client work."

What you see

Here's how that disconnect usually looks from the inside:

Your onboarding is three days of shadowing and a disorganised drive. They are guessing how to do their jobs, because the process only exists in your head.

The Hidden Reality

"We need to raise prices or do a big marketing push. We never seem to have enough cash."

What you see

Your lead-to-cash pipeline is leaking. Scope creep goes unbilled, and invoices sit as drafts while the team is too busy firefighting to send them.

The Hidden Reality

"I am working 70-hour weeks just to keep things afloat, and we have hit a growth ceiling."

What you see

You are trapped working in the business, not on it, because it runs on the superhero effort of a few people instead of predictable systems.

The Hidden Reality

how this actually works

Step 1 — A free 15-minute call:
- You tell me what's driving you mad. I tell you honestly whether I'm the right person. If I'm not, I'll say so on that call rather than three weeks into an engagement, and I'll point you at whoever is.

Step 2 — The Quick Scan
- One hour with you, two weeks with me. You get three to five things you can fix yourself starting that week, a written report on what's actually happening underneath, and a 90-day plan in priority order. Then we get on a call, and I walk you through it so you can push back while I'm still in the room. It's yours to keep whether you carry on with me or not. Most of it you can do without me, and I'd rather you did it than sat on it. If you do carry on, the £1,500 comes off each of your first three months

Step 3 — We build it
- Either I become your operations director on a monthly basis, or we scope one specific project and fix that. Your call. Every price is published on the Work With Me page, so there's no dance and no surprise invoice.

See the full breakdown and prices

Not your average Fractional Operations Director

I don't just diagnose it

Most consultants hand you a slick report and leave. You're left holding a to-do list you don't have time for. I stay and help you build the thing, train your team, and make sure it still works when I'm gone.

I read what you don't say

I've been hard of hearing since I was three. So I learned early to watch people closely and pick up what isn't said out loud. It turns out that's the whole job. I catch the things you want sorted but can't quite put into words.

I'm fun to work with, and not just a throwaway

I'm a Texan who moved to Aberdeen and fell in love with it. I'm silly, warm, and like this work more than is probably normal. When we're relaxed enough to swap weekend stories, I learn how your brain works. That's how I start sorting things before you've even asked.

What fixing the foundation looks like

Mid-Sized Construction Firm - 10+ EMPLOYEES - England, UK

Their pricing lived in three people's heads. We built one consistent quoting process their team could use without hand-holding.

35%

year-on-year growth

sales increase in 2025

40%

Specialist Healthcare ProvideR - 200+ EMPLOYEES - Co, USA

Every staff member was working from their own version of the process. We centralised it and built training that stuck.

Under 5 min

30%

KPI calls (down from 6+)

reduction in errors

Read the full stories and what clients say

Chaos is just a system you haven't built yet.

Let's have a quick chat and sort yours. 15 minutes, no pressure and I promise to be a little normal about it.

Book a free 15-minute call

Fractional Operations Director · Manufacturers, engineers and specialist suppliers · £1M–£5M

Most of this business still runs through you.

You know something's off. You feel the friction every single day. You're just too close to the fire to see what's actually causing it.

"Our senior team is so buried in daily firefighting that nobody is actually looking at the long-term plan."

"We used to deliver flawless work. Now things slip through the cracks, and clients are starting to notice."

"I'm still approving every tiny expense because the team doesn't know where the boundaries are."

"We waste hours copying data between our CRM and our project tool because they don't talk to each other."

"My team lacks initiative, and they keep making sloppy mistakes on client work."

What you see

Here's how that disconnect usually looks from the inside:

Your onboarding is three days of shadowing and a disorganised drive. They are guessing how to do their jobs, because the process only exists in your head.

The Hidden Reality

"We need to raise prices or do a big marketing push. We never seem to have enough cash."

What you see

Your lead-to-cash pipeline is leaking. Scope creep goes unbilled, and invoices sit as drafts while the team is too busy firefighting to send them.

The Hidden Reality

"I am working 70-hour weeks just to keep things afloat, and we have hit a growth ceiling."

What you see

You are trapped working in the business, not on it, because it runs on the superhero effort of a few people instead of predictable systems.

The Hidden Reality

how this actually works

Not your average Fractional Operations Director

I don't just diagnose it

Most consultants hand you a slick report and leave. You're left holding a to-do list you don't have time for. I stay and help you build the thing, train your team, and make sure it still works when I'm gone.

I read what you don't say

I've been hard of hearing since I was three. So I learned early to watch people closely and pick up what isn't said out loud. It turns out that's the whole job. I catch the things you want sorted but can't quite put into words.

I'm fun to work with, and not just a throwaway

I'm a Texan who moved to Aberdeen and fell in love with it. I'm silly, warm, and like this work more than is probably normal. When we're relaxed enough to swap weekend stories, I learn how your brain works. That's how I start sorting things before you've even asked.

What fixing the foundation looks like

Chaos is just a system you haven't built yet.

Let's have a quick chat and sort yours. 15 minutes, no pressure and I promise to be a little normal about it.

Working with manufacturers, fabricators, engineers and specialist suppliers selling into construction. £1M–£5M. Aberdeen based, working UK-wide.